Professional Security Services in Zambia

Secure Your Business and Home with Modern, Reliable Protection

At Bienvenue Private Security, we deliver security solutions for commercial, residential, industrial, and individual clients. We combine trained guards, active supervision, and technology-enabled reporting to ensure your safety is never compromised.

Explore Services Why Bienvenue
Availability
24-Hour Support
Coverage
10 Provinces
Assurance
Fast Response

About Us

Our experienced management and security officers go to great means to ensure the safety and satisfaction of our clients. Your safety and satisfaction is our business.

Collaboration
Regular meetings with clients for feedback on services and security personnel.
Training
Vigorously screened and highly trained Lusaka state licensed security guards.
Reporting
Guard efficiency supported by daily activity reporting and monitoring software.
Security operations
Corporate, Residential, Industrial Protection

We deliver modern security guard services designed for today’s complex security challenges, supported by supervision and structured reporting.

Our Services

Improve security for your business and home with our comprehensive security services across Zambia.

Get a Custom Quote
Manned Guarding Services
Professional delivery, clear post orders, and accountable supervision.
VIP and Close Protection (Armed and Unarmed)
Professional delivery, clear post orders, and accountable supervision.
Mobile Patrol and Response
Professional delivery, clear post orders, and accountable supervision.
Cash-in-Transit (CIT) Services
Professional delivery, clear post orders, and accountable supervision.
Event Security
Professional delivery, clear post orders, and accountable supervision.
Surveillance and Remote Monitoring
Professional delivery, clear post orders, and accountable supervision.
Armed Escort Services
Professional delivery, clear post orders, and accountable supervision.
Security Risk Assessments and Consultancy
Professional delivery, clear post orders, and accountable supervision.
Construction Site Security
Professional delivery, clear post orders, and accountable supervision.
Security Training and Refresher Courses
Professional delivery, clear post orders, and accountable supervision.
Security services

A security partner built for modern requirements

We support your environment with trained guards, daily activity reporting, and responsive leadership contact for escalations and urgent issues.

How We Work

A clear operating model from assessment to implementation and supervision, aligned to your site requirements and post orders.

01
Site Survey and Consultation
We meet with clients and survey the site where security and protection services are needed.
02
Security Plan
We create a security plan including post orders to define responsibilities and duties of guards.
03
Guard Selection
We screen and select guards through a rigorous process to ensure high quality service delivery.
04
Implementation and Training
Guards receive training, briefing of post orders, and alignment to client requirements.
05
Supervision
Supervisors perform inspections, train new employees, and ensure post orders are followed.

Industries We Serve

We provide security services to diverse industries, delivering consistent guard supervision, reporting, and rapid response.

Construction Sites Residential Campuses Commercial Buildings Government Facilities Medical Facilities Hospitality Banks Retail Car Dealerships Solar Farms Cannabis Dispensary Events Security Parking Lot Industrial Religious Institutions

Areas We Serve

We serve the following provinces in Zambia.

Lusaka
Central
Copperbelt
Southern
Western
North Western
Eastern
Muchinga
Northern
Luapula

Why Choose Us

We combine technology, professional operations, and traditional customer service to keep accountability clear and response times tight.

Communication
Accessible, responsive communication among staff and clients to resolve concerns promptly.
Coordination
Strong coordination with internal teams and client stakeholders to eliminate issues.
Organization
Structured handling of client requests, instructions, and key documents for quick reference.
Technology
Technology-driven service delivery for efficient enforcement, tracking, and reporting.
Traditional Customer Service
You reach a live person, with clear accountability and direct support.
Our Guarantee

If guard or supervisor performance is unsatisfactory, we will replace the assigned personnel and respond within hours when an issue is reported. Multiple emergency contacts are provided for escalation.

Licensed and Insured
A compliant provider delivering best in class security services to support business continuity and personal safety.
Security technology

Training Standards

Our guards are trained, presentable, and protocol-driven, ensuring your site is protected with discipline and professionalism.

Licensed
All guards are licensed and registered, and carry their active license while on duty.
Trained
Guards complete 40 hours of training and receive ongoing training for officers and supervisors.
Fully Equipped
Mobile phones and radios for rapid communications, plus appropriate equipment based on assignment.
Presentable
Neat uniforms and professional appearance, with pressed and clean uniforms and polished shoes.
Following the Protocol
Post orders and responsibilities are clearly briefed to guards assigned to your location.
Punctual
Reliable, timely arrival to ensure site health, safety, and continuity.

Technology Enablement

Technology improves enforcement, reporting consistency, and real time responsiveness, providing visibility into performance.

Reporting
Issues are time-stamped and assigned tracking numbers.
Checkpoint Scanning
Scan checkpoints and review guard performance.
Photographs
Time-stamped photographs for incident evidence and verification.
Post Orders
Guards can view post orders to ensure tasks are completed.
Response
Alerts enable immediate response to security issues.
Task Management
Tasks and alerts distributed to guards for structured execution.

Pricing Factors

Pricing depends on operational requirements and site risk considerations. We provide custom quotations based on your needs.

  • Shifts required and number of guards needed.
  • Risk level at the site and whether guards are armed.
  • Guard experience, including military or prior law enforcement background.
  • Overnight coverage and emergency response requirements.
  • Location factors, including densely populated or higher crime areas.
  • Technology and equipment such as cameras and tracking devices.
  • Vehicle requirements based on the assignment and operating hours.

Business Highlights

Operational strengths that drive accountability and quality delivery.

  • Licensed and insured security provider.
  • Field supervisor included at no extra cost.
  • 24-hour communication with management for accountability and emergencies.
  • Technology-enabled tracking and consistent reporting.
  • Service guarantee: replacement of underperforming guards and fast response to reported concerns.
Request a Custom Quote

Management

Meet our dedicated leadership team supporting operations, compliance, and client delivery.

Marcel K. Mumbi
Chief Executive Officer
+260 978 981791
Justin C. Katambi
Chief Financial Officer
+260 971 662737
Mubita Sililo
Managing Director
+260 970 295 548
James Tiopa Mwale
Operations Manager
+260 978 199 419
Anderson Banda
Chief of Staff
+260 970 818 646
Lillian Kabengele
Sales and Marketing Executive
+260 973 479 597
Audrey Chikuwe
Sales and Marketing Executive
+260 974 161 987

References

A sample of satisfied customers and references from our profile.

Madison General
Busiku Hanamwanza (Customer Service Manager)
+260 974 250 01
Overhill Primary School
Bupe Kapya (Manager)
+260 977 530 655
Marsh Insurance Company
Taonga Gondwe
+260 977 960 287
Women in Business
WB
Contact details available upon request.
Circus Zambia
Circus Zambia
Contact details available upon request.
Music Club East Park
Music Club East Park
Contact details available upon request.

Contact

To get a custom quote for your unique security needs, contact us using the details below.

Contact security team
Address
Plot 780/100, Kabulonga Road, Ibex Hill, Lusaka, Zambia

Request a Quote

Submit your details and we will respond promptly. This form is front end only, connect it to your mailer or CRM when ready.

Or call +260 97 0295548 for immediate assistance.
Services Technology Team